Shipping Policy

At Dielle Sunglasses, we are committed to delivering your order quickly and safely. Please read our shipping policy below for full details.

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Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with your tracking number.

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Shipping Time

Estimated delivery time depends on your location:

International Orders

• Delivery Time: 7–10 business days

Delivery times may vary due to customs clearance, holidays, weather conditions, or courier delays.

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Shipping Fees

Shipping costs are calculated at checkout based on your location and the weight of your order.

We may also offer free shipping promotions from time to time.

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Tracking Information

Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–72 hours to appear after shipment.

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Incorrect Address

Please ensure your shipping address is correct before placing your order.

Dielle Sunglasses is not responsible for orders delivered to an incorrect address provided by the customer. If the package is returned to us, you may be required to pay for re-shipping.

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Lost or Delayed Packages

If your order is delayed beyond the estimated delivery timeframe, please contact us at:

📧 diellellc@gmail.com

We will assist you in locating your package as quickly as possible.

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Customs & Import Duties (International Orders)

International orders may be subject to customs fees, import duties, or taxes depending on your country. These charges are the responsibility of the customer.

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Contact Us

If you have any questions about shipping, please contact us:

📧 Email: diellellc@gmail.com
🌐 Website: dielle.us